These are non-negotiable design constraints.
Data protection (UK GDPR)
- Mental health–related data can be special-category data.
- Privacy by default
- Clear consent for recordings
- Easy export and deletion paths planned into the product
Practitioner verification
Where relevant, support verification against professional bodies, e.g.:
- BACP
- UKCP
- HCPC
- Other (with admin review)
Badges only after admin verification.
Disclaimers
Everywhere appropriate:
- Not medical advice
- Independent practitioners
- Not a crisis service
- Crisis resources listed
Safeguarding
Group sessions need safeguarding considerations (moderation policy, reporting path, practitioner code of conduct). Detail before public launch.
Legal review
Privacy notice, terms, and practitioner agreements require legal review before launch. Placeholders exist in the app and must not be treated as final.