Frame the platform primarily as a wellbeing skills and practice toolkit, not a pure clinical therapy marketplace.
Why
This keeps regulatory risk lower while still allowing qualified therapists to offer sessions.
Required framing
| Do say | Avoid implying |
|---|---|
| Skills, practice, toolkit, workshops | Diagnosis, treatment, clinical care by the platform |
| Independent practitioners | Platform employs / supervises clinical staff |
| Educational and supportive | Medical advice |
| Not a crisis service | 24/7 emergency mental health provision |
Strong disclaimers (required)
- The platform does not provide medical advice.
- Practitioners are independent.
- The service is not a crisis service.
- Crisis pointers (UK): 999 · NHS 111 · Samaritans 116 123
Disclaimers must appear in signup, session views, footer, and dedicated legal pages.
Product name
Lauren is a working name for the project folder/host (lauren.tyneside.software). Public brand name may change before launch.